Privacy Policy for Mobile and SMS Messaging
Forge Flooring & Epoxy LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information, including mobile data. This Privacy Policy outlines how we collect, use, share, and protect your mobile and SMS messaging data.
1. Data Collection and Usage
We collect personal information, including phone numbers, when you provide it to us through:
- Website forms
- Service requests
- Direct communication
- Service contracts or agreements
We use this data to:
- Provide updates related to our services
- Confirm appointments or transactions
- Respond to inquiries and customer service requests
- Send essential notifications related to your account or service
- Improve our services and customer experience
2. Data Sharing and Protection
We are committed to safeguarding your personal information. Our data-sharing policies include:
- No Sharing for Marketing Purposes: We do not share your personal information, including mobile data, with third parties for marketing purposes without your explicit consent. All data collected is used solely for the purpose of providing and improving our services. Mobile information will not be shared for marketing purposes.
- Business Purpose Only: Data sharing is strictly limited to purposes necessary for providing our services, such as appointment scheduling and service confirmations.
- No Unauthorized Transfers: We do not transfer your personal data to third parties without your consent. All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
- Security Measures: We have implemented a variety of security measures to maintain the safety of your personal information and prevent unauthorized access, disclosure, or misuse.
3. Consumer Rights and Opt-Out Policy
We respect your rights regarding your personal information and offer the following options:
- Opt-Out of Messaging: You have the right to opt out of receiving SMS messages from us at any time. To opt out, reply "STOP" to any message you receive from us, or contact us at INFO@FORGEYOURFLOOR.COM or call 724-495-0601.
- Privacy Inquiries: For questions about our privacy practices, please contact us at privacy@forgeyourfloor.com or call 724-495-0601.
By providing your mobile number and opting into our SMS messaging services, you acknowledge and agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy as necessary to reflect changes in our practices or legal requirements.
For the latest version of this Privacy Policy, please visit our website at ForgeYourFloor.com.