Forge Flooring & Epoxy Terms & Conditions

The following terms and conditions apply to and are incorporated into the estimates unless expressly modified or excluded in writing by Forge Flooring & Epoxy LLC (hereby referred to as the "Contractor"). The person(s) named on the estimate who agree to be bound by this Agreement will hereby be referred to as the “Client".

WHEREAS, the Contractor is engaged in the business of offering flooring services; and

WHEREAS, the Client desires to retain the services of the Contractor to render services conforming to the Client’s design and direction according to the terms and conditions herein.

NOW, THEREFORE, in consideration of the mutual covenants and promises made by the parties hereto, the Contractor and the Client (individually, each a “Party” and collectively, the “Parties”) covenant and agree as follows:

SCOPE OF WORK

The contract documents shall contain the estimate, the specification plans, and any other document referred to in the estimate. Only the items on the estimate specification are included, and all works are due for payment. The Client is responsible for obtaining any necessary planning permission or permitting for the works and fulfilling statutory requirements should they be required.

ESTIMATE

The Contractor reserves the right to increase the value of the contract due to changes in design or materials by the Client after execution of the contract, which may result in change order fees. If the labor and/or materials projected on the estimate require more labor and/or materials to complete the job, the final invoice will reflect the actual labor and/or materials used for the job. See section on Change Orders. Acceptance of the estimate involves acceptance of these terms and conditions of the contract documents. This represents a binding contract between the parties. Any attempt to cancel by the Client will involve the Client being liable to cancellation fees including forfeiture of full deposit and any loss of expenses  or cost of materials already purchased or incurred as a result, at the discretion of the Contractor.

PAYMENT

The Client accepts that he/she will pay the Contractor the full contract sum (all costs incurred) together with any tax properly chargeable upon the contract. Payments are immediately due immediately upon receipt of the invoice. If any balance due grows beyond 30 days past due and is placed with a third-party collections firm, a collection fee of up to 50% will be added to the balance due, as well as reasonable attorney's fees and court costs, should those be necessary.

SALES TAX

Sales Tax will be added to materials purchased by the Contractor and delivered to the Client. Sales Tax is calculated on the final amount of materials purchased by the Contractor and will be reflected on the final invoice.

DELAY/DISRUPTION

The Contractor undertakes to use all reasonable endeavors to complete the work within a reasonable time or by a specific date if agreed. Under no circumstances shall the Contractor incur any liability to the Client for any untimely performance. The Contractor shall not be held responsible for any delays caused by weather which makes contract execution impossible.

DELAY/DISRUPTION/NO-SHOW BY CLIENT FEE

Rescheduling Without Notice or Job Site Inaccessibility
In the event that the contractor's crew arrives at the job site and:

• No one is present to grant access,
• The client has not provided at least 24 hours' notice to reschedule the appointment, or
• The job site is inaccessible due to circumstances such as items left in the garage, blocked access to the work area, or similar conditions preventing work from commencing,
• the client will be charged a $250 fee to reschedule the job.

Waiting Time Charges
If the client is able to arrive on-site after a missed or forgotten appointment to grant access to the crew, a $50 per half-hour fee will apply for any time the crew is left waiting beyond the scheduled start time of the installation.

These fees are non-negotiable and will be added to the final invoice. To avoid additional charges, clients are advised to ensure the job site is prepared, accessible, and to notify the contractor promptly if a reschedule is required.

MAINTENANCE AFTER COMPLETION

The Contractor undertakes to execute the scope of this contract. The proper maintenance of the site, however, passes to the Client upon practical completion unless otherwise agreed in writing. Practical completion is deemed to take place as specified by the Contractor.

LIABILITIES

The Contractor accepts no liability for any negligent act, omission, or any default under this contract unless specifically agreed in writing. The appearance of finished features is at the discretion of the Contractor unless agreed in writing by the Client or agent prior to the start of works. Where a written specification for the appearance of a feature is provided to the Contractor, it is the responsibility of the Client or agent to request a small sample of the finished works prior to the start of that specific feature. The Contractor is not liable for any works necessary as a consequence of such an omission. This applies to both Client and Agent.

PROMOTION

The Client hereby authorizes the Contractor to take photographs of the Client’s property for the use of promoting the Contractor’s services at the Contractor's discretion and grants the Contractor the sole right in the intellectual property of any such photographs.

INDEMNIFICATION

The Client agrees to indemnify, defend, and protect the Contractor from and against all lawsuits and costs of every kind pertaining to the Contractors services, any false information delivered by the Client pertaining to the property, or failure to deliver relevant information by the Client.

CHANGE ORDER

No modification of this Agreement shall be valid unless in writing and agreed upon by both Parties. An additional estimate will be provided to the Client for approval of the Change Order prior to the work being performed. An approved estimate from the Client is required before the additional work can be performed.

PAYMENT METHODS

We offer two main payment methods for services:

Paper Check: Paper checks can be made out to “Forge Flooring & Epoxy” and given directly to the crew foreman upon completion of work.

Cash: Cash may be given directly to the crew foreman upon completion of work

LATE PAYMENT

All invoices are “Due On Receipt”. If any balance due grows beyond 30 days past due, A 20% late fee is assessed before being placed with a third-party collections firm. After it is forwarded to collections, an additional 50% fee will be added to the balance due, with 1% daily interest, reporting to the three major agencies, as well as reasonable attorney's fees and court costs, should those be necessary. At that point, all communication regarding your account, and any subsequent payments, will be through our legal team or collections agency.

DEPOSITS

Deposits are due at time of signing estimate. Deposits can be mailed to the address listed on the estimate or sent via Zelle. All deposits are non-refundable. 

RETURNED CHECKS

Returned checks will be subject to a $100.00 fee. Additionally, you may be required to pay in the form of a money order or certified bank check only.

FORCE MAJEURE

The Contractor shall not be liable for any failure to perform its obligations under this Agreement if such failure results from circumstances beyond the Contractor’s reasonable control, including but not limited to acts of God, war, natural disasters, or labor strikes.

CLARIFICATION OF DISPUTE RESOLUTION

Before escalating to the need for repayment and fees, disputes will be addressed through mediation or arbitration steps, providing a structured approach to resolving issues amicably.